What Our Customers Are Saying
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Alan Moxey, Lady Lake, GA
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My wife and I recently purchased a new Star Capella cart from Sunshine State Golf Carts, and we had an outstanding 5-Star experience with Ryan and the team. Ryan was great to work with, and we especially appreciated his service and pricing. He knew the product inside out and made suggestions not based on their profit, but our needs. On top of all that he has a great personality and is easy to talk to. Our sense was that he was very successful and didn't need to make a sale, but was more concerned in a having a satisfied customer.One standout moment was when we were picking out an Sunbrella enclosure to match our coral-colored cart. Ryan walked us through a book of fabric options and we were having trouple finding one that worket with the Coastal Blue color. Bill, the Service Technician overhead the conservation and reminded Ryan that a cart was in for repair and that it had a pattern that wasnt an exact match to coral color, but had a color that he thought complemented it perfectly. It wasnt what we thought of, but it looked great and we selected that fabric. Bills attention to detail and his willingness to help made the experience even better.Were tough on giving out five-star reviews, as we own a secret shopping company that evaluates golf courses, resorts, and hotels, so when we give a five-star rating, it means youve excelled in every area. This kind of teamwork and customer-focused approach is exactly why were giving a five-star review. Huge thanks to Ryan, Bill, and the entire team at Sunshine State Golf Carts! We cant wait to enjoy our new cart!
alan moxey
"Ben arrived right on time to deliver our new Star cart, and we couldnt have been more excited to start using it. He was not only punctual but also incredibly pleasant and efficient. Within minutes, Ben had unloaded our new cart and loaded our trade-in cart onto the trailer.We were particularly impressed with the attention to detail throughout the transaction, especially when Ben asked us to match the Vehicle ID number on the paperwork with the cart to ensure everything was accurate.As owners of a 'Secret Shopping' company, we dont hand out 5-Star ratings lightlybut Sunshine State Golf Carts of Ocala has truly earned their 5-Stars. We highly recommend them!"